The Evolution of Auto Dealership Needs in 2020
Updated: Oct 8, 2020
Over the past couple of years, the auto industry has only scratched the surface of online sales and home delivery. However, in an instant, the Covid-19 pandemic has forced the auto industry to adapt far faster than previously expected.
According to Autotrader’s Director of Digital Marketing, Kevin LeSage, dealership requests for digital purchasing grew an astounding 65% from February to March 2020. Although this is in direct correlation to the recent pandemic, online purchasing is here to stay. Now that consumers know it’s possible to purchase their vehicle online and have it delivered to their driveway, they will never go back. America will be expecting this level of convenience far after the pandemic is over, and they want it now more than ever.
While our bread and butter are traditional transportation services (DX’s, Auction Moves, etc.), vehicle home delivery is our hidden gem. Sweetie Boy Delivers is an innovative solution to help dealers adapt to the rapidly changing consumer environment. We offer professional home delivery service with the option of a full-vehicle set-up if requested. Our services can be scaled up to include white-glove convenience or a simple drop off into a customer's driveway. The utilization of SBD services allows for risk mitigation, a single-point of contact, and ease for the dealership community.
Sweetie Boy Delivers is a team of dedicated individuals willing to go above and beyond to create an unforgettable customer experience. Convenience and overall experience are what will drive customer retention and improve CSI scores.
Learn more about Sweetie Boy Delivers at www.sweetieboydelivers.com, watch our informational video, or speak with us directly at (844) 723-3278. To request a quote fill out a form here or email us at firstname.lastname@example.org.