DEALER 

SOLUTIONS

 

OUR SUITE OF SBD SOLUTIONS

Document

Courier

Bonded & insured SBD agent shuttles sensitive documents for F&I to complete the transaction.

The SBD Agent performs  GUARANTEED mechanical & cosmetic inspection of a potential trade-in vehicle and transfers it to the dealer in digital format. 

Condition

Reports

Home

Delivery

Our certified agent and State-of-the-art transporter deliver a new vehicle to your customer's home - includes a comprehensive handoff process and exceptional customer service experience.

Test

Drives

Our client-oriented staff provides customers with a complete vehicle test drive at the customer's physical location.

Vehicle

Concierge

Pick-up and drop-off services included in flat fee based on mileage and volume tiers so dealer can offer its customers warranty repairs, oil changes and engine overhauls.

Roadside Assistance

Other dealer solutions can include roadside assistance, which is fulfilled by SBD’s vendor network and SBD serving as the entire brokerage arm for the auction-to-dealer, dealer-to-auction, and wholesale transportation, and intra-network or external dealer exchanges.

Long-Haul Solutions

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BROKERAGE ARM SOLUTIONS

SBD facilitates transportation solutions for dealer's intra-network moves & external network exchanges.

Intra-Network & External Dealer Exchanges

Transportation of vehicles purchased at online auctions (ACV, OpenLane, OVE, SmartAuction).

Online Vehicle Purchase & Wholesale Transportation Solutions

Vehicle transport to and from an auction house to the dealer's lot.

Auction 2 Dealer & Dealer 2 Auction

Transportation of vehicles sourced at another location.

Specific Order Fulfillment

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MEETING EXPECTATIONS

  • Timely & Consistent Communication

  • Clear & Concise Documentation

  • Right Price & Favorable Financials

  • Hassle-Free & Short Experience

Customer Expectations

Benefits

  • Purchase made from the comfort of the home

  • Increased purchase satisfaction

  • Transparency & ease of transaction

  • Time-saving

  • Profitability & Efficiency

  • Following Processes and Procedures

  • Customer Retention & Service Introduction

  • Ease of Transaction

  • High Manufacturer's Survey Score

  • Customer Expectations

Benefits

  • Adds a modern solution to current buying trends

  • Innovation & Technology 

  • Transparency & Customer Satisfaction

  • Differentiation from the competition

  • Increases bottom line & expense reduction

  • Mitigates risk & improve operational functionality

  • Improves CSI Surveys

Dealers Expectations